If any items are missing or defective upon receipt, please notify Kelly within 3 business days WITH PHOTOS. Sorry, no returns if you change your mind. Once item is received by our staff, a refund will be issued. If a manufacturer defect is determined after a picture is sent and reviewed by our staff, the item will need to be returned within 5 days of return approval. These are NOT manufacturer defects and are INELIGIBLE for return. Items that include elastic closure may be slightly visible. There are times when small pieces of the jewelry may wiggle loose during shipping (e.g., jump rings, loose stone) and only need a minor adjustment or a dot of glue (we recommend E6000).
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